1. Overview
MyFixito provides home repair discovery, booking, technician matching, partner operations, support, and related services. This Privacy Policy explains how we may collect, use, share, and protect information when customers, technicians, partners, or visitors use MyFixito websites, apps, and support channels.
2. Information we collect
We may collect contact details, service requests, city, area, pincode, booking details, device and app information, approximate or precise location when permitted, support messages, partner profile details, job status updates, repair outcomes, and payment or earnings-related records where applicable.
3. How we use information
We use information to provide repair services, match customers with technicians, manage partner workflows, improve AI-assisted diagnosis, prevent misuse, provide support, maintain records, comply with law, and improve service quality.
5. Choices and requests
Users can contact support to request access, correction, deletion, or account assistance. Some information may be retained where required for legal, safety, fraud prevention, dispute, accounting, or operational reasons.
Contact and grievance officer
Questions: support@myfixito.com or MyFixito Help, +91 91406 14421 (24 hours, every day). Grievance officer: Vishw Prakash, Vishw@myfixito.com.