1. Why location is used
MyFixito may use location information to show service availability, match customers with nearby technicians, estimate service coverage, support job routing, improve safety, and verify technician job progress where applicable.
2. Customer location
Customers may provide address, city, area, pincode, or device location with permission so MyFixito can understand where service is needed.
3. Partner location
Technicians may share location while using the partner app for job assignment, arrival, active job status, routing, safety, and operational verification. Background location, if ever used, should be disclosed in app permissions and used only for platform operations.
4. User control
Users can manage device location permissions from system settings. Some platform features may not work correctly without location or address details.
Contact and grievance officer
Questions: support@myfixito.com or MyFixito Help, +91 91406 14421 (24 hours, every day). Grievance officer: Vishw Prakash, Vishw@myfixito.com.