Policies

Delete your MyFixito account

You can delete your account in the app at any time, or ask MyFixito Help to do it for you.

In the MyFixito app

  1. Open Account.
  2. Tap Delete account.
  3. Confirm.

If a booking is in progress, or a payment is waiting or in question, finish that first.

In MyFixito Partner (technicians)

  1. Open Profile and tap Delete account.
  2. Tap Ask MyFixito to close my account.
  3. MyFixito closes it once no job, payout or money owed is still open, and tells you.

30-day bonuses not yet added to your earnings are lost when the account closes.

Without the app

Call MyFixito Help on +91 91406 14421 or email support@myfixito.com.

Tell us your registered mobile number. We check it’s you before deleting anything.

What is deleted

  • Your name, mobile number and email
  • Your saved addresses, and the exact places at your home recorded during visits
  • The photos you added to show a problem
  • Your notifications and your login

Your number can sign up again later, as a new account.

What we keep, without your name

  • Bookings, quotes, payments and receipts, which the tax law asks us to keep. A booking keeps only its area, city and PIN code.
  • The technician’s proof photos and what each repair found, which help MyFixito find faults better.
  • For technicians: payout and tax records.